Written by the author of the best-selling "HyperText & HyperMedia", this book is an excellent guide to the methods of usability engineering. The book provides the tools needed to avoid usability surprises and improve product quality. Step-by-step information on which method to use at various stages during the development lifecycle are included, along with detailed information on how to run a usability test and the unique issues relating to international usability. It emphasizes cost-effective methods that developers can implement immediately. It instructs readers about which methods to use when, throughout the development lifecycle, which ultimately helps in cost-benefit analysis. It shows readers how to avoid the four most frequently listed reasons for delay in software projects. It includes detailed information on how to run a usability test. It covers unique issues of international usability. It features an extensive bibliography allowing readers to find additional information. It is written by an internationally renowned expert in the field and the author of the best-selling "HyperText & HyperMedia."